Shipping policy

Shipping Policy

Thank you for shopping with Illumitrend.in. This Shipping Policy explains how we process, ship, and deliver orders across India.

Shipping Coverage

We currently ship across India. At this time, we do not offer international shipping.

Order Processing

All orders are processed within 1-2 business days after order confirmation.

Orders are not processed, dispatched, or delivered on Sundays or public holidays. During sales, festive seasons, or periods of high order volume, processing times may be slightly extended.

Delivery Time

Estimated delivery time after dispatch:

  • Metro cities: 3-5 business days

  • Other cities and towns: 4-7 business days

  • Remote or rural areas: 5-10 business days

Delivery timelines are estimates and may vary depending on courier partner availability, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

We offer free shipping across India on all orders.

Any promotional offers or shipping-related discounts will be clearly displayed on the website when applicable.

Cash on Delivery (COD)

Cash on Delivery (COD) is available on eligible orders and locations across India.

Availability of COD may vary depending on the delivery pin code and courier service coverage.

Order Tracking

Once your order has been shipped, you will receive a tracking number and courier details via email, SMS, or WhatsApp so that you can track the status of your shipment.

Delivery Delays

While we aim to deliver your order within the estimated time frame, Illumitrend.in is not responsible for delays caused by:

  • Courier partner issues

  • Weather conditions

  • Natural disasters

  • Government restrictions

  • Public holidays

  • Any other circumstances beyond our reasonable control

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address and contact number.

If a shipment is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any re-shipping charges required to send the order again.

Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 5 days of delivery.

For approved claims, Illumitrend.in will arrange a free return pickup or provide a prepaid return shipping label, and we will offer a replacement or refund, as applicable.

Contact Us

For shipping-related questions, tracking assistance, or delivery support, please contact:

Illumitrend.in (Operated by SHPOCART)
Ummathoor School Paramba
Malappuram, Kerala, India - 676506
Email: contactillumitrend@gmail.com
Phone: +91 9746628760
Website: https://illumitrend.in